Terms and Conditions of Legal Buddy®
1. Application of terms and conditions
1.1. These terms and conditions (“Terms”) apply to all materials and resources within the Legal Buddy® membership (and all other programmes, memberships, courses, materials and services provided by any company owned by Suzanne Dibble including any AI functionality such as Ask Suzanne™) (“Membership”) as operated by Niche Legal Solutions Limited of the 3rd Floor, 25-29 Queen Street, Maidenhead, Berkshire, SL6 1NB, UK (“we” or “us”).
1.2. By registering to be a participant in or use our Membership, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing.
1.3. The agreement between us and you, the person or entity registering to be a Participant in the Membership (“you”) and which is subject to these Terms (“Contract”), shall come into effect upon you purchasing the Membership and shall continue until terminated in accordance with these Terms.
1.4. These Terms apply equally to free trainings / webinars / masterclasses and templates and legal audits and any other free services provided by us (with the exception of terms about payment) and any references to Membership shall be deemed to include such free services.
1.5. These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website www.legalbuddy.biz (“site”)).
1.6. Any content posted or submitted by you to our site, to any membership platform or to our Facebook Group or any other community groups in the course of the Membership is subject at all times to the Acceptable Use Policy.
1.7. Where you are a corporate entity, “you” as used in these Terms shall be deemed to include your officers and employees and you shall procure that such officers and employees fully comply with these Terms.
2. Membership
2.1. The online materials used in the Membership are held on third party secure servers and we have taken all reasonable steps to ensure that the online content will be available at all times during the course of the Membership but in the event that such content (or any content added by you or other participants in the Membership) is not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, subject to clause 10, we shall have no liability in any circumstances.
2.2. You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorised use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability which arises from any unauthorised use of your account.
2.3. The Membership does not in any way constitute legal advice and we are not acting as your solicitors. We are providing training, templates and guidance only. We are not able to provide legal advice as part of the Membership. Unless we expressly state otherwise, our support in relation to the template documents is limited to technical assistance with downloading, saving or accessing the documents, and viewing the accompanying videos. We do not provide support with completing, adapting, interpreting or implementing the template documents unless this is expressly included as part of your membership or purchase.
2.4. The guides and information, template documents, trainings, AI functionality and all other materials provided as part of the Membership have been produced on the basis of English law only and may not be relevant to other legal jurisdictions.
2.5. In certain circumstances, we may need to change the mode of delivery of the Membership. This means that if certain services of the Membership have been advertised as being in person, they may be delivered online and that if the certain services of the Membership have been advertised as being delivered live, recordings may instead be used where considered necessary and no refunds shall be provided in relation to the same.
2.6. The services provided through our Membership or AI functionality (including where you have access to Suzanne and/or other experts) comprise legal and business strategy, consultancy and training and do not include legal advice, tax advice, financial advice or any other regulated activity.
2.7. If the purchase of the Membership includes (whether as a bonus or not) the review of or drafting of any legal documents, the following will apply:
2.7.1. this shall not constitute legal advice and (save as to where not permissible by law), we accept no liability in relation to the same.
2.7.2. Where we review or draft any legal documents on the basis of questionnaires completed by you, you warrant that all information is accurate, complete and up to date.
2.7.3. We shall have no obligation to keep any such documents that we review or draft for you up to date for changes to law, regulation, case law or guidance or for any other matter except where expressly agreed in writing otherwise.
2.7.4. In certain circumstances, we may not be able to draft or review a document for you (for example if your business is not based in the UK or is of a type for which we do not have templates) and in this case, if the drafting or review was a bonus or part of a bonus for another purchase, you shall not be entitled to any refund.
2.7.5. If the drafting or review was not part of a bonus for another purchase and was a paid for element of the Membership, and we are not able to provide such drafting or review, we will refund you a percentage of the amount paid for the Membership to reflect this.
2.8. For any membership that provides unlimited direct access to Suzanne or to our AI functionality e.g. through WhatsApp or text or phone call or our AI tools, this will be on a fair use basis and we reserve the right to terminate the Membership should we reasonably feel that fair use is being exceeded in any way.
2.9. The Pro Membership level includes reviews of certain clauses of legal documents but not a review of whole documents or drafting of legal documents. If a review of whole documents or drafting of legal documents is required, a separate quote would be provided for such review or drafting. As part of the Pro Membership, we will provide strategic guidance on negotiation but negotiation directly with third parties is not included and for this, hourly rates current at the time would apply, if the capacity of our team at such time allows for such direct negotiation.
2.10. If we agree a time for a one to one call (e.g. on a Legal Audit or a bonus one to one call) and you fail to show up on time for such session, we shall not be obliged to extend or reschedule such session and we shall not be obliged to provide any refund. A one to one call or virtual meeting with Suzanne as part of a bonus must be scheduled and take place within 6 months of joining the membership. If it is not taken within such time period, the right to the call or meeting will be forfeited and no refund will be provided.
2.11. If any service of the Membership includes a legal review, unless expressly agreed otherwise, this is limited to a review to ensure that our template documents have been completed properly and in no way constitutes legal advice.
2.12. In using our AI functionality, you must not name third parties or your name in your use and if you do so we may terminate your membership. You should not share confidential information with our AI tools and if you choose to do so, you do so at your own risk.
2.13. Legal Buddy templates must not be uploaded to any AI platforms outside of the AI Legal Buddy tools as this is in direct infringement of our Intellectual Property.
2.14. If you purchase our AI tools as a stand alone purchase, due to the very low price at which such tools are offered, no support is included other than purely technical support where the tool is not working at all. If support is required please email support@legalbuddy.biz and upgrade options that include other support can be provided.
2.15. Our AI tools are provided for general information and assistance only. They are not legal advice and must not be relied upon as a substitute for your own professional judgement or independent verification.
2.16. AI systems are not infallible and may generate inaccurate, incomplete, misleading or fabricated information (“hallucinations”). You are solely responsible for reviewing, verifying and determining the suitability and accuracy of any output before relying on it or implementing it. Where appropriate, you should obtain further advice or verify the output using authoritative sources.
2.17. You use our AI tools entirely at your own risk. You are responsible for ensuring that your use of the AI tools, and any decisions or actions taken as a result, are appropriate for your business and comply with all applicable laws and any obligations you owe to third parties.
2.18. Subject always to clause 10 below, our AI tools are provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all representations, warranties and conditions, whether express or implied, including any implied warranties of accuracy, completeness, fitness for purpose, satisfactory quality, non-infringement, availability or uninterrupted operation.
2.19. Subject to clause 10 below, we shall not be liable for any loss, damage, liability, cost or expense arising from or connected with your use of, inability to use, or reliance on our AI tools, including any direct, indirect, consequential or special loss, loss of profits, loss of revenue, loss of business, loss of data, business interruption or claims by third parties, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise.
2.20. You must not input into our AI tools any personal data, confidential information, commercially sensitive information or intellectual property belonging to any third party unless you are legally entitled to do so. You agree to indemnify us against all losses, liabilities, costs, claims and expenses (including reasonable legal fees) arising from your breach of this clause or your misuse of the AI tools.
2.21. If any provision of this clause is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
3. Payment
3.1. The total price payable for the Membership is as set out on the order form. You may make payment via the methods that are specified on the order form. Where you opt to make monthly payments, you agree that we may take these payments automatically without any further consent or notice from you. It is your responsibility to ensure that your payment card is kept up to date and that funds are available when payments are processed.
3.2. If you purchased Legal Buddy® AI on a PAYG (Pay As You Go) basis, you may cancel at any time and no further monthly payments will be taken. No refunds will be provided on cancellation.
3.3. Payments are non-refundable except as set out in clause 8.4 below. Cooling-off rights do not apply because you are purchasing the services for business purposes and not as a consumer.
3.4. If you terminate your membership and subsequently rejoin Legal Buddy®, you will pay the membership price in force at that time and a new minimum 12-month term will apply. Previous membership periods will not count towards this minimum term. Any outstanding sums from a previous membership must be paid in full before you may rejoin. We reserve the right to refuse any application to rejoin.
3.5. Without prejudice to any other right or remedy that we may have, if any sum payable under these Terms is not paid within 7 days of the date due we reserve the right to (i) charge interest on the sum due from the due date for payment at the annual rate of 4% above the base rate of the Bank of England from time to time accruing on a daily basis and being compounded quarterly until payment is made (whether before or after any court judgment) and you shall pay the interest immediately on our demand; and (ii) suspend the availability of the Membership until such time as payment is made or the Contract is terminated.
3.6. The total price payable as set out in the order form is exclusive of Value Added Tax which shall be added at the applicable rate where necessary.
4. Minimum Term
4.1. The minimum term of your Legal Buddy® membership (other than Pro Membership) is 12 months whether paying in full or monthly.
4.2. If you pay in full:
4.2.1. your membership will automatically renew for successive periods of 12 months unless you submit a completed Non-Renewal Form at least 30 days before the end of the current membership term;
4.2.2. as a courtesy, we intend to send Renewal Reminders by email and WhatsApp approximately 60 and 30 days before renewal. Failure to receive a reminder does not affect your obligation to provide a valid Non-Renewal Notice. It is your obligation to keep your email address up to date and to ensure that you are receiving our emails;
4.2.3. if you fail to give the Non-Renewal Notice within the requisite period, your membership will renew for a further 12 months at the same membership fee that applied to you immediately before renewal, less any applicable annual loyalty discount;
4.2.4. you may submit a Non-Renewal Form at any time and we will automatically cancel your membership at the end of the relevant 12-month term. If you change your mind and later decide to continue your membership beyond that date, you can email us at support@legalbuddy.biz and request a withdrawal of your Non-Renewal Form. Continuation of your membership shall be at our discretion; and
4.2.5. after your initial 12-month term, you may switch to monthly payments by giving at least 30 days’ notice before your renewal date. If you switch to monthly payments, you will no longer receive the annual pricing benefits, including the equivalent of 12 months for the price of 10 or the loyalty discount.
4.3. If you pay monthly:
4.3.1. after the first 11 months of your Legal Buddy® membership, you may terminate your membership at any time by completing a Non-Renewal Form, in which case your membership will terminate on the expiry of 30 days from the date of your written notice;
4.3.2. if you do not complete a Non-Renewal Form, your membership will continue on a rolling monthly basis at the same monthly membership fee that applied immediately before the end of your initial 12-month term until terminated by either party on 30 days’ written notice;
4.3.3. monthly payments will remain due and payable for the duration of the notice period.
4.4. For Pro membership, there is a minimum term of 6 months and then the membership may be cancelled on 30 days’ written notice.
4.5. For the avoidance of doubt, subject to clause 8.5, the only form of notice to terminate your membership is completing the Non-Renewal Form and emails and/or messages via Circle or any other platform shall not count as appropriate notice (except where the Non-Renewal Form is temporarily unavailable for technical reasons, notice may be given by emailing support@legalbuddy.biz, provided the email clearly states that you wish to terminate or not renew your membership and explains that the Non-Renewal Form is unavailable).
5. Upgrades from Starter to Solo membership
5.1. If you join Legal Buddy® as a Starter member and later upgrade to Solo membership, the following will apply.
5.1.1. Your Solo membership and the applicable Solo membership fee will start from the date of your upgrade. The Solo membership fee, payment method and payment schedule applicable to your upgrade will be confirmed to you before you complete your upgrade.
5.1.2. Your minimum membership term will end on the later of:
5.1.2.1. the date on which your existing Starter minimum membership term would otherwise have ended; or
5.1.2.2. the date falling 6 months after you upgrade to Solo membership.
5.1.3. If you received a percentage discount on your Starter membership fee and upgrade to Solo membership within 12 months of the date your Starter membership started, the same percentage discount will apply to your Solo membership fee.
5.2. If you are paying for your Starter membership monthly:
5.2.1. your Starter monthly payments already paid will not be credited against your Solo membership fees, as those payments relate to the period of Starter membership you have already received; and
5.2.2. from the date of your upgrade, you will pay the applicable Solo membership fee using your chosen payment method.
5.3. If you have paid for your Starter membership in full:
5.3.1. we will calculate the proportion of your prepaid Starter membership fee that relates to the unused period remaining from the date of your upgrade;
5.3.2. that unused amount will be credited against the Solo membership fees payable following your upgrade; and
5.3.3. no credit will be given for any period of Starter membership that has already elapsed.
5.3.4. If the minimum Solo membership period described above extends beyond any period for which you have already paid, you will remain liable for the applicable Solo membership fees for the remainder of that minimum period.
5.4. Any renewal or termination rights that apply after the end of your minimum membership term will continue to be governed by clause 4 of these Terms.
6. Our obligations
6.1. We warrant to you that the services provided as part of the Membership are provided with reasonable care and skill.
6.2. Other than as set out in clause 6.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of coaching and mentoring and the fact that your success is dependent on a number of factors over which we have no control, we do not guarantee any particular results.
6.3. We will endeavour to ensure that all information that we provide is accurate and up-to-date but, subject to clause 10, we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.
6.4. You acknowledge and agree that your personal data will be processed by and on behalf of us as part of us providing the Membership to you in accordance with our Privacy Policy that you can view at https://legalbuddy.biz/privacy-policy/
7. Intellectual Property
7.1. We are the owner or the licensee of all Intellectual Property Rights and all other rights in the Membership and all content within the Membership and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Membership or the content of the Membership to you or to any other person.
7.2. Except as expressly permitted by these Terms, you may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials contained in the Membership.
7.3. We grant you a limited, non-exclusive, non-transferable and non-sublicensable licence to access and use the Membership content and materials for your own internal business purposes during your Membership, subject to these Terms. Except as expressly stated below, this licence will end when your Membership terminates or expires.
7.4. You may, however, continue after termination or expiry of your Membership to use Legal Buddy® template documents that you downloaded during your Membership. This continuing licence is personal to you, non-exclusive, non-transferable and non-sublicensable, and permits you to continue using those completed or personalised documents in your own business without any additional charge.
7.5. For the avoidance of doubt, this continuing licence does not permit you after termination or expiry to:
7.5.1. access or download further Membership materials;
7.5.2. use updated versions of templates made available after your Membership ends;
7.5.3. share, sell, distribute, licence or otherwise provide the templates or Membership materials to any third party;
7.5.4. use the templates or Membership materials to provide legal, consultancy, template, training or other services to third parties; or
7.5.5. use the templates or Membership materials in any way prohibited by the other provisions of these Terms.
7.6. You may not use any of our intellectual property rights at any time except where duly licensed. Use of our logo is strictly prohibited without our prior written consent.
7.7. You must not use any automated system, software, bot, crawler, scraper or similar technology to access, monitor, copy, download or extract any part of the Membership.
7.8. You acknowledge that the Membership, including its structure, content, methodologies, systems, templates, processes, training materials, AI tools, business model, strategies, know-how, and all other materials and information made available through the Membership (whether written, verbal, visual or otherwise) are confidential and constitute valuable intellectual property and confidential information belonging to us.
7.9. You must not, either during or after your Membership:
7.9.1. use any confidential information, Intellectual Property Rights or proprietary Membership content obtained through the Membership to create, develop, operate or assist with any product or service that reproduces, substantially replicates or competes with any part of the Membership;
7.9.2. copy, adapt, reproduce, reverse engineer, extract, repurpose, distribute, licence, sell, publish or exploit any of the Membership content, systems, methodologies, templates, AI prompts, business processes or confidential information except as expressly permitted by these Terms;
7.9.3. permit any third party to use or access the Membership for any of the purposes prohibited by this clause; or
7.9.4. use the Membership or any information obtained through it for the purpose of benchmarking, analysing, replicating or developing a competing product or service.
7.10. You must not upload, input, submit, copy, paste, transmit or otherwise provide any part of the Membership, including any templates, training materials, videos, audio recordings, documents, AI prompts, responses, confidential information, methodologies, systems, processes or other content made available through the Membership, into any third-party or proprietary artificial intelligence platform, large language model, generative AI tool or similar technology, whether now existing or developed in the future, except for AI tools expressly provided by or authorised in writing by us.
7.11. You must not use any such third-party or proprietary artificial intelligence platform to analyse, summarise, extract, reproduce, generate derivative works from, train, fine-tune, improve or otherwise exploit any Membership content or confidential information.
7.12. For the avoidance of doubt, the only artificial intelligence tools that may be used with Membership content are those made available by us as part of the Membership or expressly authorised by us in writing.
7.13. Nothing in this clause prevents you from using your own general knowledge, skills and experience acquired independently of the Membership, provided you do not use or rely upon our confidential information or intellectual property.
7.14. You acknowledge that any breach of this clause may cause us substantial and irreparable harm for which damages alone may not be an adequate remedy. We shall therefore be entitled to seek injunctive relief, specific performance and any other remedies available at law or in equity, in addition to any claim for damages.
7.15. You may not without our prior written consent make any audio or visual recordings of any part of our Membership.
7.16. We may from time to time record the Membership being delivered during your attendance. You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent.
7.17. You acknowledge that certain information contained in the Membership is already in the public domain.
7.18. You are not permitted to sell or promote products or services to other participants in the Membership at or during any part of our Membership without our prior written permission.
7.19. The provisions of this clause 7 shall survive termination of the Contract.
8. Term and termination
8.1. The Contract shall continue until the date of expiry of notice served in accordance with these terms, other than for the Terms that are specifically stated to remain in force which will survive termination of the Contract.
8.2. We may immediately suspend your access to all or part of the Membership while investigating any suspected breach of these Terms or where we reasonably believe continued access may prejudice our business, intellectual property, systems or other members.
8.3. Subject to notice provisions and minimum term provisions set out in clause 4 and 5 above, you may terminate your membership and the Contract by completing a Non-Renewal Form. Subject to clause 8.4 below, no refunds will be provided. Where you have set up recurring payments such as a standing order, it is your responsibility to terminate these payments.
8.4. You may terminate your membership and the Contract and request a full refund of any amount paid by you for the Membership if you email us at support@legalbuddy.biz prior to the date falling 30 days after (or such other period as has been stated on the sales page in relation to any offer) the date of your initial payment clearly stating your wish to terminate and explaining why you believe the Membership hasn’t enabled you to meet its stated objectives. If we agree (acting reasonably) that the Membership has not enabled you to meet its stated objectives because of defects in the Membership (rather than due to your actions, inactions or personal attributes) we will provide you with a full refund.
8.5. Notwithstanding the provisions in this agreement, either of us may terminate the Contract on written notice to the other with immediate effect if at any time:
8.5.1. The other commits any serious or repeated breach or non-observance of any of the provisions of these Terms; or
8.5.2. The other (i) makes a resolution for its winding up, (ii) makes an arrangement or composition with its creditors, (iii) makes an application to a court of competent jurisdiction for protection from its creditors, (iv) is unable to pay its debts, (v) ceases trading or an administration or winding-up order is made or an administrator or receiver is appointed in relation to such party, (vi) is declared bankrupt or (vii) is convicted of a custodial offence (other than a road traffic offence).
8.6. We may terminate the Contract immediately if you (i) commit any fraud or dishonesty, (ii) act in any manner which in our opinion is likely to bring us into disrepute, (iii) is materially adverse to our interests, (iv) is in our opinion disturbing the smooth running of the Membership or (v) if you are, in our opinion, not behaving in a professional manner.
8.7. On or before the date of termination of the Contract, you shall immediately pay any unpaid fees or other sums payable under these Terms (which for the avoidance of doubt shall include any remaining monthly payments for the minimum term and any notice period). This shall not apply to fees relating to any period after termination where you have validly terminated the Contract under clause 8.5 as a result of our material breach.
8.8. Termination of this agreement shall not affect either of our accrued rights, remedies, obligations and liabilities of either of us as at the date of termination of this Contract, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.
8.9. Any delay by us in exercising our right to terminate the Contract shall not constitute a waiver of our right to terminate or to seek any other remedy.
8.10. Clauses which expressly or by implication have effect after termination of the Contract shall continue in full force and effect after the date of termination of the Contract including without limitation this clause 8 and clauses relating to confidentiality, limitation on liability, intellectual property, governing law, waiver, severance.
8.11. Where the Contract expires, this shall be treated as a termination for the purposes of all clauses that refer to “termination”.
9. Freezing your membership
9.1. If you request a membership freeze due to financial hardship, you may be asked to provide one form of supporting evidence demonstrating a significant change in your financial circumstances. Acceptable evidence may include a redundancy notice, confirmation of reduced working hours, benefits award letter, accountant’s confirmation of reduced income, or other comparable documentation. All requests will be reviewed on a case-by-case basis and agreement to a freeze is entirely at our discretion.
9.2. If you request a membership freeze due to health reasons (whether for you or a close relative) you may be asked to provide one form of supporting evidence demonstrating that a medical condition or health-related circumstance is affecting your ability to participate in or benefit from your membership. Acceptable evidence may include a doctor’s note, fit note, consultant’s letter, confirmation from another registered healthcare professional, or other comparable documentation. All requests will be reviewed on a case-by-case basis and any agreement to a freeze is entirely at our discretion. For these purposes “close relative” means a partner, child or a parent.
9.3. The maximum duration for a membership freeze is 3 months. During this period we will remove your access to the membership site. After the 3 months freeze, your membership will resume and access to the membership site will be reinstated.
9.4. If you pay monthly, we will automatically resume taking payments (at the same amount as prior to the freeze) on the expiry of the 3 months freeze.
9.5. Any period during which your membership is frozen will be added to your applicable minimum membership term.
9.6. Membership freezes may only be applied once during the lifetime of the membership.
10. Liability
10.1. Nothing in this clause 10 or elsewhere in these terms shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
10.2. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into the Contract and/or us providing the Membership.
10.3. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Membership in the 12 months preceding the cause of action.
10.4. Any claim or cause of action arising out of or related to this agreement must be brought within 12 months from the date on which the cause of action arose. After this period, you agree that such claims shall be permanently barred.
10.5. If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control (including the ill health of Suzanne Dibble or any of her employees, contractors or associates), we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.
10.6. We shall not be liable for additional costs incurred by you or for any other liability as a result of changes in (i) the Membership, (ii) any other content, (iii) the mode of delivery of the Membership (iv) the location of venues, (v) the time and date of sessions or (vi) trainers, instructors or coaches.
10.7. We shall not be liable under any circumstances for the guidance provided by guest experts or associates as part of the Membership and any claim in relation to any such guidance provided by such guest experts or associates must be made directly against the relevant guest expert or associate.
10.8. Subject to clause 10.1, any use of, implementation of or reliance upon any output generated by our AI tools is entirely at your own risk and we shall have no liability (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any resulting loss, damage, liability, cost or expense.
10.9. The provisions of this clause 10 shall survive termination of the Contract.
10.10. You acknowledge and agree that:
10.10.1. The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Membership (which shall be deemed to have been terminated by mutual consent);
10.10.2. In entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Membership other than as expressly set out in the Contract.
10.11. Where we state that something is sold with “lifetime access” this means that you have access to the product or services for so long as we are selling them in the form that you purchased them. If we withdraw the product or service or make alterations to it, we will not be liable to provide any refunds for “lifetime access” in any circumstances.
11. General
11.1. By registering for our Membership you warrant that:
11.1.1. you are legally capable of entering into binding contracts; and
11.1.2. you are at least 18 years old; and
11.1.3. all information you provide us with is materially true and accurate at all times and not misleading in any way.
11.2. You accept that communication with us will be mainly electronic. We will contact you by e-mail, or via WhatsApp, or provide you with information by posting notices on our site. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
11.3. We may amend these Terms from time to time where reasonably necessary to reflect changes to the Membership, our business, technology, applicable law or regulatory requirements. We will notify you of any material changes that affect your existing Membership. No amendment will retrospectively increase the price payable by you or materially extend your existing minimum membership term without your agreement.
11.4. The Contract is personal to you and you may not assign, transfer, charge, subcontract, sub-license or deal in any other manner with all or any of your rights under the Contract.
11.5. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
11.6. If we fail to insist upon strict performance of any of your obligations under the Contract, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is in writing.
11.7. If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
11.8. A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
11.9. The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under the Contract are not subject to the consent of any person that is not a party to the Contract.
11.10. The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.
11.11. We each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter or formation (including non-contractual disputes or claims).
11.12. Unless the context otherwise requires, a reference to one gender shall include a reference to the other gender.